Trade Policy


Trade Policy

Effective Date: 22nd May 2024

Welcome to TRADEX WALLET! This Trade Policy outlines the rules and guidelines for trading on our platform. By using TRADEX WALLET, you agree to adhere to this policy. Please read it carefully.

1. Trading Overview

TRADEX WALLET provides a platform for trading in forex and other financial instruments. We facilitate the execution of trades based on the instructions provided by users and do not offer investment advice.

2. Trading Hours

  • Market Availability: Our platform is available 24/7, but trading hours may be subject to market hours and liquidity. Forex markets operate from Sunday 5 PM EST to Friday 5 PM EST.
  • Holiday Schedule: Trading may be impacted during public holidays or special market events. We will notify users of any changes to trading hours in advance.

3. Order Types

  • Market Orders: Executed at the current market price. Market orders are filled immediately based on available liquidity.
  • Limit Orders: Executed at a specified price or better. Limit orders are queued and executed when the market price reaches the specified level.
  • Stop Orders: Orders that trigger a market or limit order once a specified price is reached. Stop orders help manage risk and automate trading strategies.

4. Leverage and Margin

  • Leverage: TRADEX WALLET offers leverage to enhance trading opportunities. The leverage ratio provided depends on the financial instrument and market conditions.
  • Margin Requirements: Ensure you maintain the required margin to support your trades. Insufficient margin may lead to margin calls or automatic liquidation of positions.

5. Trade Execution

  • Order Execution: TRADEX WALLET strives to execute trades promptly but does not guarantee execution at the exact price requested. Slippage may occur in volatile market conditions.
  • Rejection of Orders: Orders may be rejected due to insufficient funds, incorrect order parameters, or market conditions. Users will be notified of any rejected orders.

6. Trading Restrictions

  • Prohibited Practices: Market manipulation, insider trading, and abusive trading practices are strictly prohibited. TRADEX WALLET monitors trading activities and reserves the right to take action against users engaging in such practices.
  • Position Limits: TRADEX WALLET may impose position limits to manage risk and ensure fair trading practices. Users will be notified of any limits imposed on their accounts.

7. Fees and Charges

  • Trading Fees: Fees apply to trades executed on our platform. These fees include spreads, commissions, and other transaction costs, which will be disclosed before order execution.
  • Additional Charges: Additional fees may apply for certain services, such as account inactivity or withdrawals. Refer to our fee schedule for details.

8. Risk Management

  • Stop-Loss Orders: Users are encouraged to use stop-loss orders to limit potential losses. Stop-loss orders are not guaranteed and may be subject to slippage.
  • Risk Disclosure: Trading involves significant risk. Users should carefully consider their risk tolerance and seek professional advice if needed.

9. Dispute Resolution

  • Trade Disputes: In the event of a trade dispute, users should contact TRADEX WALLET’s support team for resolution. We will review the dispute and provide a resolution based on our policies and available information.
  • Appeals: Users may appeal decisions related to trade disputes by providing additional evidence or information as requested.

10. Amendments to Policy

TRADEX WALLET reserves the right to amend this Trade Policy at any time. Changes will be communicated to users via our website or through direct notifications. Continued use of the platform constitutes acceptance of the revised policy.

11. Contact Information

For any questions or concerns regarding this Trade Policy, please contact us at:Email: legal@tradexwallet.com

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