Privacy Policy
Effective Date: 22nd May 2024
At TRADEX WALLET, we value your privacy and are committed to
protecting your personal information. This Privacy Policy outlines how we
collect, use, disclose, and protect your information when you use our forex
trading and investment platform. By accessing or using TRADEX WALLET, you agree
to the terms of this Privacy Policy.
1. Information We Collect
- Personal
Information: We collect personal information you provide directly,
such as your name, email address, phone number, and financial information
when you register for an account, make a trade, or contact us.
- Transaction
Data: We collect data related to your trading activities, including
details of trades, deposits, withdrawals, and account balances.
- Technical
Information: We collect information about your device and usage of our
platform, including IP address, browser type, and access times.
2. How We Use Your Information
- Account
Management: To create and manage your account, process transactions,
and provide customer support.
- Trading
Services: To execute and manage your trades, and to provide you with
market insights and trade-related information.
- Communication:
To send you updates, notifications, and promotional materials related to
our services, provided you have consented to receive such communications.
- Improvement
and Security: To enhance our platform, improve user experience, and
ensure the security of our services by monitoring and analyzing usage
patterns.
3. Disclosure of Your Information
- Service
Providers: We may share your information with third-party service
providers who assist us in operating our platform, processing
transactions, or providing customer support. These providers are bound by
confidentiality agreements and are only permitted to use your information
as necessary to perform their services.
- Legal
Requirements: We may disclose your information if required by law,
regulation, or legal process, or to protect our rights, property, or
safety, or that of our users or others.
- Business
Transfers: In the event of a merger, acquisition, or other business
restructuring, your information may be transferred to the new entity.
4. Data Security
We implement reasonable security measures to protect your
personal information from unauthorized access, use, or disclosure. However, no method
of transmission over the internet or electronic storage is completely secure,
and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance
your experience on our platform, analyze usage patterns, and deliver
personalized content. You can manage your cookie preferences through your
browser settings.
6. Your Choices and Rights
- Access
and Correction: You have the right to access and correct your personal
information held by us. You can update your account information through
the platform or contact us for assistance.
- Opt-Out:
You can opt out of receiving promotional communications from us by
following the unsubscribe instructions in the emails or by contacting us
directly.
- Data
Retention: We retain your personal information for as long as
necessary to fulfill the purposes outlined in this Privacy Policy or as
required by law.
7. Children’s Privacy
TRADEX WALLET does not knowingly collect personal
information from individuals under the age of 18. If we become aware that we
have collected information from a minor, we will take steps to delete it
promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any
changes will be posted on our website with an updated effective date. Your
continued use of our platform following the posting of changes constitutes your
acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy
Policy or our data practices, please contact us at legal@tradexwallet.com